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Impact UK 2024 Helen

Dr Helen Jones

Senior Research Officer, UK Home Office


Why three heads are better than two

Collaboration across Government, industry, and academia


Helen currently leads a team of social researchers within UK Home Office. Her research experience in Government spans fraud and cyber crime, having worked on various projects including publication of the Cyber Security Breaches Survey. This is a large-scale annual national survey which explores prevalence and scale of cyber crime against organisations, as well as attitudes towards cyber security.

Prior to working in Government, Helen worked as an academic focused on human factors in cyber security. She completed a PhD researching psychological predictors of online fraud victimisation and subsequently held a number of research roles where she further explored this topic. She is particularly interested in how individuals make decisions online, and more recently has also developed an interest in offending behaviour. This includes how people become involved in cyber crime and fraud, what shapes their criminal progression and how they desist from further offending.

Presentation overview

Current Government Strategies for cyber crime and fraud outline aims to more effectively prevent attacks from happening and ultimately reduce victimisation. Research and evaluation can support these aims, for example, by informing approaches to building interventions and demonstrating ‘what works’.

Collaboration across Government, industry and academia provides an opportunity to ensure a fuller picture of the evidence landscape and to build upon this in future. This session will outline example cyber crime and fraud projects which demonstrate the value of collaboration between Government, industry and academia. It will also highlight some of the challenges that need to be considered in collaboration with Government, such as defining cyber crime and fraud, use of different methodologies and situations where findings across evidence sources are contradictory.